If your HELMETHEADS® arrives damaged or if the product is defective you can return it within 30 days of the delivery date and we will refund you for the damaged or defective item or replace it at our discretion.

In either of the above return instances, if you ordered more than one HELMETHEADS® as part of a packaged deal (2 for $x, buy 1 get 1 free, etc.), you must return the entire order to receive a full refund. We will not accept partial returns on discounted orders.

If you purchased your HELMETHEADS® using both a Gift Card and another form of payment, we will first credit or replace the Gift Card with the amount originally deducted from it and then credit your other form of payment for the balance.

For more information regarding our return policy:
Email our customer service team at CustomerService@HelmetHeads.com.
Subject is your HELMETHEADS® order number.
You will receive a Return Authorization Number & Return Address within 24 hours.

All returns must have an authorization number. We will not process your return without one.

Place your HELMETHEADS® in the package it was shipped in and clearly mark the Return Authorization number on the outside of the package.
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We highly recommend using a traceable shipping service when returning your package to our warehouse.